Case studies
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Beyond Blue
Beyond Blue
Supply Chain Management
A capacity planning platform that helpswarehouse planners forecast, allocate, andmanage delivery capacity in real time, reducing delays and improving operational efficiency.
Role
Lead UX designer
Duration
2 Months
Team
Product, Data scientist
Engineering, Design
The Problem
Warehouse planners relied on spreadsheets and disconnected tools to manage delivery capacity across multiple warehouses and fulfilment methods. This led to the following problems
•
Manual, error-prone planning processes
•
No real-time visibility across operations
•
High risk of SLA breaches and delays
•
Hard to manage exceptions and overrides
My Approach
•
User research and stakeholder interviews
•
Workflow mapping and journey analysis
•
Information architecture & visual wireframes
•
Iterative design and usability testing cycles
•
Data-driven decisions and continuous feedback
The Solution
A centralized capacity management platform that empowers planners to configure, monitor, and adjust delivery capacity with real-time insights and exception handling.
•
Real-time visibility and forecasting
•
Automated validation and smart alerts
•
Exception management in one dashboard
•
Improved collaboration and efficiency
Our Users
Carlos
Warehouse Manager
Ensures labor and dock operations run smoothly in real-time.
Anaita
Senior Supply Chain Planner
Forecasts demand and allocates capacity across warehouses.
A few Hi- Fi Mockups
Impact
50%
Reduction in Planning Time
30%
Fewer SLA Breaches
25%
Fewer Carrier Delays
2X
Faster Planning Turnaround
Design Highlights
Hierarchical Architecture
Saves hours by bubbling high-priority exceptions directly to the main workspace.
Clean Calendar System
Translates rigid, raw database limits into human-friendly calendars with drag-and-drop overrides.
Proactive Smart Alerts
Automates notifications, reducing operational response times from hours to seconds.
Design Journey
01
Discover
User research, interviews & competitor analysis
02
Define
Problem framing, personas & user journeys
03
Ideate
Feature prioritization & information architecture
04
Design
Wireframes, high-fidelity UI & design system
05
Validate
Usability testing & active user iteration
A few elements from the Ideation
"This platform transforms complex decisions into confident actions—helping planners deliver on time, every time."
— Carlos, Warehouse Manager